Frequently asked questions
Below is a list of the most frequently asked questions to help you get the information you need

Clearance servises FAQS
How far in advance should I schedule a clearance service?
We recommend scheduling a clearance service as soon as you know you'll need it. This allows us to provide your preferred date and time and ensures a smooth and efficient process.
How is the pricing for clearance services determined?
Clearance service pricing is based on factors such as the volume of items, the complexity of the clearance job, and any special requirements. We provide free on-site assessments to offer accurate and competitive quotes.
Do you recycle items during clearance?
Yes, responsible disposal and recycling are integral parts of our clearance services. We prioritize recycling items whenever possible to reduce environmental impact.
Are there items you won't clear?
While our goal is to clear most items, there may be restrictions on hazardous materials or items that pose safety risks. During the initial assessment, we will inform you of any items that cannot be cleared and provide guidance on their safe disposal.
What can I expect during a clearance service?
During a clearance service, our professional team will assess the items to be cleared, efficiently remove them, and ensure their proper disposal, recycling, or donation. We aim to make the process as seamless as possible, leaving you with a clutter-free space.
How quickly can a storage unit be cleared?
Is storage unit clearance suitable for businesses with surplus inventory?
Are hazardous materials handled during storage unit clearance?
Can I specify which items to keep in the storage unit?
Certainly. You can indicate items you wish to keep, and the clearance team will work accordingly.
Is loft clearance suitable for any loft type?
Yes, loft clearance services can accommodate various loft types, including traditional attics and modern lofts.
How long does loft clearance typically take?
The duration depends on loft size and clutter volume, but it's usually completed within a day.
Can I retain specific items during clearance?
Absolutely. You can specify which items you'd like to keep, and the clearance team will work accordingly.
Do I need to be present during loft clearance?
While it's not obligatory, your presence is helpful to ensure items are handled according to your preferences.
Can I schedule a shed clearance during any season?
Yes, you can schedule a shed clearance at any time of the year based on your needs.
What happens to items removed during clearance?
Responsible services in London prioritize recycling and eco-friendly disposal methods to minimize waste sent to landfills.
How long does a shed clearance usually take?
The duration depends on the shed's size and the volume of items to be cleared, but it's usually completed within a day.
Can I keep some items during the clearance?
Absolutely. You can specify which items should be kept, and the clearance team will work accordingly.
Is it necessary to be present during a shed clearance?
Pricing depends on the volume and type of rubbish. We offer competitive rates and transparent invoicing.
How can I prepare for an office clearance?
Prepare by identifying essential items to be kept, organizing paperwork, and clearly marking items for removal.
Are there restrictions on the types of items that can be cleared from an office?
While most items can be cleared, hazardous materials and certain restricted items may require specialized disposal methods.
Can office clearance be scheduled after business hours?
Many services offer flexible scheduling, including evenings and weekends, to minimize disruptions to your business.
What happens to electronic waste removed during clearance?
Responsible services ensure that electronic waste is recycled or disposed of in compliance with environmental regulations.
Is office clearance suitable for small businesses?
Yes, office clearance services cater to businesses of all sizes, from small offices to large corporations.
How can I prepare for a garage clearance service?
You can prepare by identifying items you wish to keep and ensuring access to the garage is clear for the clearance team.
Are garage clearance services available for commercial properties?
Yes, many clearance services offer flat clearance for both residential and commercial properties, tailoring their services to meet specific needs.
Do I need to sort items before the clearance team arrives?
While it's not obligatory, pre-sorting items can help streamline the process and ensure that nothing you want to keep is accidentally removed
What happens to items removed during garage clearance?
Items are disposed of responsibly, with an emphasis on recycling and environmentally friendly disposal methods.
Can I book a garage clearance service online?
Yes, our clearance service offers online booking for your convenience.
Do I need to be present during the clearance process?
While it's not always necessary, being present during the clearance allows you to communicate specific preferences and address any questions the clearance team may have.
What happens to items removed during flat clearance?
Items are disposed of responsibly, with a focus on recycling and environmentally friendly disposal methods.
Can I book a flat clearance service in advance?
Yes, many clearance services allow you to schedule a clearance in advance to fit your convenience and availability.
Are you licensed to dispose of waste responsibly?
Absolutely. We are fully licensed and compliant with all waste disposal regulations in the UK. We prioritize environmentally friendly disposal and recycling methods to minimize the impact on the environment. You can trust us to handle waste responsibly and ethically.
Is house clearance suitable for handling an estate after a loved one's passing?
Yes, house clearance is a suitable service for managing an estate after a loved one's passing. We approach such clearances with sensitivity and professionalism, understanding the emotional significance of the process. Our team will work closely with you to ensure a respectful and efficient estate clearance.
Can I keep specific items during the clearance?
Certainly. You can specify which items you wish to keep, and we will ensure they are not cleared. During the assessment phase, simply identify the items you want to retain, and our team will take care to preserve them.
Can you handle clearance in properties with challenging access?
Yes, we are equipped to handle clearances in properties with challenging access. Our experienced team is trained to navigate tight spaces, narrow hallways, and other access challenges. Please inform us of any access limitations during the assessment, and we will plan accordingly to ensure a smooth clearance process.
How long does a house clearance typically take?
The duration of a house clearance varies depending on factors such as property size and item volume. Our team strives to complete the process efficiently, usually within a day. However, larger properties or complex clearances may require additional time.
Man & Van clearance FAQS
Do you recycle waste materials?
Yes, we are committed to recycling and environmentally responsible disposal practices.
Can you handle large-scale waste removal projects?
Yes, we have the capacity and expertise to handle both small and large-scale waste removal projects.
How do you determine pricing for waste removal?
Our pricing depends on the volume and type of waste to be removed. We offer transparent and competitive quotes.
What areas do you serve?
We provide our waste services throughout the UK, including London.
Rubbish removal FAQS
How can I book your rubbish removal service?
Booking is easy! You can book online through our website or call our customer support team.
Is your service available in London?
Yes, we proudly serve London and its surrounding areas.
Can you remove hazardous waste?
No, we do not handle hazardous materials. We focus on safe and responsible disposal.
Do you provide same-day rubbish removal?
We strive to accommodate urgent requests when possible. Contact us for availability.
What happens to the waste you collect?
We prioritize eco-friendly disposal. Waste is either recycled or disposed of responsibly in compliance with all regulations.
How can I schedule your Business Waste Removal Service?
Initiating the process is straightforward. You can reach out to us via our convenient online form or by phone, and our dedicated team will guide you through the necessary steps to ensure your business waste is efficiently managed.
Can you accommodate large-scale industrial waste removal?
Absolutely! Our service is equipped to handle industrial waste removal, including materials generated from manufacturing processes of any scale.
What happens to the business waste you collect?
We prioritize eco-friendly disposal practices. Your business waste is either recycled or disposed of responsibly, fully compliant with all relevant regulations.
How can I schedule your Builders Waste Removal Service?
Initiating the process is easy! Simply reach out to us via our online form or phone, and we'll guide you through the steps.
Do you provide collection for large construction materials, such as metal beams?
Yes, we can assist with the removal of large construction materials, including metal frames and beams.
What happens to the building waste you collect?
We prioritize eco-friendly disposal. Building waste is recycled or disposed of responsibly, adhering to all regulations.
How can I get started with your green waste removal service?
Initiating the process is simple! Contact us via our online form or phone, and we'll guide you through the steps.
Can you remove other garden-related waste, such as old garden furniture or pots?
Yes, we can assist with the removal of various garden-related items. Contact us for more details.
What happens to the collected green waste?
We prioritize eco-friendly disposal and recycling. Collected green waste is typically transformed into valuable resources like mulch and compost.
How can I get started with your food waste collection service?
Getting started is easy! Simply reach out to us through our online form or by phone, and we'll guide you through the process.
What happens to the collected food waste?
We prioritize responsible disposal and recycling. Collected food waste is typically converted into valuable resources such as compost or biogas.
How often are collections scheduled?
The collection frequency depends on your specific needs and the volume of food waste generated. We offer flexible schedules to accommodate your requirements.
What types of food waste do you collect?
We collect a wide range of food waste, including organic kitchen scraps, expired food items, and more.
Do you offer same-day removal services?
We strive to accommodate your schedule. Same-day services may be available depending on demand and your location.
Is your service available throughout the UK?
While we primarily serve London, it’s possible to accommodate removals in nearby areas. Please contact us to inquire about your location
Can you remove large furniture items like sofas and mattresses?
Absolutely! We can remove bulky furniture items, creating more space in your home.
Is your service available nationwide?
While we primarily serve London, we are able to accommodate removals in nearby areas. Feel free to contact us to inquire about your location.
What happens to the e-waste you collect?
Depending on the condition, electronics are either recycled for their valuable materials or disposed of in an environmentally responsible manner.
Do you provide data erasure for computers and mobile devices?
Yes, we offer data erasure services to safe your sensitive information before disposing of the devices.
Can you remove large electronic appliances, such as refrigerators or air conditioners?
While our primary focus is on smaller electronics, we can help you find specialized removal services for larger appliances.
How can I be sure my e-waste is disposed of responsibly?
We are committed to eco-friendly disposal. We work with licensed facilities for recycling and disposal, ensuring all regulations are followed.
Do you offer other furniture removal services?
Yes, we provide various furniture removal services. Visit our website for details.
What happens to the appliances you collect?
We prioritize recycling and responsible disposal to minimize environmental impact.
How much does appliance removal cost?
Pricing depends on the volume and type of rubbish. We offer competitive rates and transparent invoicing.
Do you handle office furniture removal?
Yes, we provide both home and office furniture removal services.
How much does furniture removal cost?
The cost varies based on factors like item size and quantity. Contact us for a personalized quote.
Can I schedule a same-day removal?
Same-day appointments may be available, depending on our schedule. Contact us for availability.
Do you serve London and the UK?
Yes, we offer our furniture removal services in London and across the UK.
What happens to the furniture you collect?
We recycle, donate, or responsibly dispose of furniture items.
How much does your rubbish removal service cost?
Pricing depends on the volume and type of rubbish. We offer competitive rates and transparent invoicing.

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